P&G Supplier Site Help
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Site Help

Welcome to the Procter & Gamble Supplier Site. This is an online tool created to help potential suppliers learn about the prospects of doing business with us and enabling such suppliers to initiate contact with us. It has also been created with current suppliers in mind providing quick links to the Procter & Gamble Supplier Portal as well as lots of current information regarding payment and invoicing.

Navigation using the five buttons at the top of the home page enables the site user to choose from a wide range of topics. Some of the topic buttons initially display a drop down menu of choices for the specific content areas. for more information on the site click the choices below:

Navigation
Contact Us!
Technical Help
Trouble Shooting

 

 

 

 

 

 

 

 

Navigation

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There are two ways to navigate through our Site.

If you are acquainted with the P&G organization and know exactly where to search for information that is required: A series of pull-down menus across the top of the screen will complete your search. As you roll your mouse pointer over the words in the main page menu, you will notice menu options will appear below. Clicking on any of these options will then take you directly to a specific section on the site. When you are in one of the main three areas, you have to select the options from the left menu, which contains the links for that section. If you wish to switch to another section, you can click in the appropriate button located at the top of the page.

If you do not know where to find the information required and need some type of guide to search
A "logic navigation" menu was created for this purpose, it's based on a Questions & Answers basis to navigate around the site.

By clicking on an answer to the questions asked on the blue menu (located on the left hand side of the screen,) it will take you to another page in where you will be asked other questions. By simply answering the questions, you will be taken to your final destination on the site! This way, step by step, you will get the answer of your inquiry without getting lost or wasting time navigating for hours around the site.

 

Contact Us

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We'd really like to know about things you find particularly helpful that we haven't thought of. (This makes us happy and tells us how to improve).

For Content or Technical related issues and support click here now

 

Technical Help

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For optimal navigation in the site, we suggest the use of a current version of Microsoft Explorer's browser, but at a minimum, version 4.0. You may visit Microsoft's Web site and download the current browser for free or you may contact your local IT support to update your browser.

www.microsoft.com

If you are using a different browser, or a previous version of this browser, some pages of the site may not be displayed correctly. We have used multiple file formats on the construction of our site. Please refer to the following table when dealing with these files.

 

File format File description Required software/download links
.rtf Rich Text Format, specific to Windows

http://www.microsoft.com/downloads/

default.asp?Search=-Keywords

.gif.jpg.jpeg Graphic files Viewable on any browser
.pdf Portable document format

http://www.adobe.com/products/

acrobat/readstep2.html

.zip file compression format http://www.pkware.com/

 

Tip Portable Document format documents (*.pdf), and Word documents (*.rtf), may be displayed directly in your browser window, depending on the configuration of your computer. If you want to save these files on your hard disk, right-click your mouse in windows/click the options key in Macintosh. In both cases, a dialogue window will appear in which you can specify the location where you want to save your file.

 

Trouble Shooting

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I want to send an e-mail by clicking on a "contact link" in this site but it does not work, how can I correct it?

I have problems conducting a search on the site, how can I use the search engine properly?

I accessed the P&G Supplier Site and the image I get displays in disorder and the navigation bar appears to have white holes between the buttons, is there something wrong with my monitor?

 

I want to send an e-mail by clicking on a "contact link" in this site but it does not work, how can I correct it?

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1. If your Internet browser is Microsoft Explorer and the following error message is displayed on your computer as you try to send an e-mail by clicking on any "Contact Us!" link on this site.

2. Please do the following, on the menu bar on top of your screen, click on "Tools" and "Internet Options..." as shown below.

3. Once there click on "Programs"

4. Once on "Programs" add the mail software configuration. Then click "Ok" to exit.

 

I have problems conducting a search on the site, how can I use the search engine properly?

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If you are searching for a specific subject on the P&G Supplier Site, write the key words of your search in the blank "search field" and then click on go and a list of results will be displayed.

Please watch the following example:

If you are interested in the subject of "Payments", write the word "Payment" on the search field and then click on go.

If you prefer, you may write the same words in the search field of the engine and press enter to start. You would need to add an extra step to the procedure, press "Back" on your menu bar to see the results of the search.

 



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The problem you are experiencing has to do with the settings of your monitor. In order to correct the problem, go to the menu bar at the top of your screen, select "View" and then "Text Size" - the setting for text size will probably be set as Larger or Largest. (See below)

To correct the problem you must select between the options of "Smallest" "Smaller" or "Medium" as the preferred setting for the text size. (See bellow)

 

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